
Aventura Mattress 90-Night Comfort Guarantee
Sleep Easy with Our Comfort Guarantee
At Aventura Mattress, we understand that adjusting to a new mattress takes time—just like breaking in a new pair of running shoes. That’s why we offer our 90-Night Comfort Guarantee, giving you time to find your perfect sleep.
How It Works
Minimum 30-Night Trial: Your body needs time to adapt, so we require a minimum of 30 nights before an exchange can be initiated.
One-Time Comfort Exchange: If you’re not completely satisfied after 30 nights, you may exchange your mattress once within 90 days of delivery.
In-Person Exchange: To ensure the best selection, all exchanges must be completed in person, with both sleeping partners present (if applicable).
No Refunds: We do not offer refunds, but we’ll gladly exchange your mattress for a different Aventura Mattress model of equal or greater value (customer pays the difference if applicable).
Exchange Policy
Days from Delivery | Exchange Eligibility | Restocking Fee |
---|---|---|
1-30 Days | Exchanges not allowed | N/A |
31-60 Days | Eligible for exchange | $150 |
61-90 Days | Eligible for exchange | $200 |
Important Details
The mattress must be in sanitary condition, free of stains, damage, or infestations. We highly recommend using a waterproof mattress protector.
The original law tag must remain attached—removing it voids the guarantee.
Exchanges are only valid for a different Aventura Mattress model of equal or greater value (customer pays the difference if applicable).
The 90-Night Comfort Guarantee does NOT apply to clearance items, floor models, pillows, mattress protectors, adjustable bases, furniture, or bedding accessories.
This policy is only applicable to clients whose delivery address is local and does NOT apply to mattresses delivered outside of Florida.
Additional Policies
Return & Refund Policy
No refunds—mattresses are eligible for exchange only.
Power bases cannot be exchanged and are non-refundable.
Warranty Service
Please refer to the manufacturer’s warranty guidelines for coverage details.
Any abuse, staining, or soiling of the mattress voids the warranty.
Do not remove the law tag—doing so will make the mattress ineligible for warranty claims.
Special Order Policy
Special orders cannot be canceled.
A 50% non-refundable deposit is required for all special orders.
Special order merchandise may not be returned unless determined to be defective.
Non-standard bedding sizes and custom furniture orders are final sale.
Special orders are NOT eligible for the 90-Night Comfort Guarantee.
Need assistance? Our team is here to help! Contact Aventura Mattress customer service for more details.